Whitby Town Council

Information for Residents & Visitors

Town Clerk: Michael King
Whitby Town Council, Pannett
Park, Whitby, North Yorkshire
YO21 1RE

Central Government Information

Help control the virus

There are three simple actions we must all do to keep on protecting each other

  • Wash hands - keep washing your hands regularly
  • Cover face - wear a face covering in enclosed spaces
  • Make space - stay at least 2 metres apart - or 1 metre with a face covering or other precautions

If you are feeling unwell, get a test and do not leave home for at least 10 days.

On 22 September, the Prime Minister set out new measures to restrict the spread of Coronavirus. The PM's statement can be found here: https://www.gov.uk/government/news/coronavirus-covid-19-what-has-changed-22-september.

More information about COVID-19 is available on the GOV.UK website here: https://www.gov.uk/coronavirus

North Yorkshire Public Health Advice

Dr Lincoln Sargeant, Director of Public Health for North Yorkshire, has set out specific measures that the public are being asked to follow while rates of infection are increasing:

  • Remember the hands, face, space guidance;
  • Book a test if you have symptoms and persist if you are experiencing difficulties getting one – isolate while you await the test and results.
  • Keep 2 metres apart from people you don't live with at all times and wear a face covering indoors where this is not possible;
  • Please consider wearing a face covering outdoors in crowded areas where social distancing is difficult;
  • Restrict social contacts outside of household or support bubbles;
  • Shops, pubs and restaurants to step up their Covid security, for example with hand sanitiser provided at entry to, and within, buildings; strict limitations on the numbers of people inside a building at any one time; and one-way systems – where they are not already in place;
  • Pubs and restaurants and other venues to collect names and contact details for EVERYONE using their premises, where they are not already doing so;
  • Care homes continue to ensure that they limit agency staff usage and/or only use the same agency staff and stop any sharing of staff between care homes.

More information on testing and coronavirus is available here https://www.nhs.uk/conditions/coronavirus-covid-19

Personal Support

NYCC call centre 01609 780780

To find the right source of help, the NYCC contact centre can provide comprehensive advice and assessment of people who require assistance due to Covid 19. Information is also available on North Yorkshire County Council's website www.northyorks.gov.uk/coronavirus

NYCC can signpost to the Community Support Organisations (as below) and provide more specialist assessment where this is required e.g. for social care needs.

Community Support Organisations

The Community Support Organisations (CSO's) are now well established within the Borough and are responding to a wide range of calls and assisting people with things such as shopping, collecting prescriptions, signposting to organisations that can offer support, including local businesses that are offering delivery and other services. The Community Support Organisations can provide financial support (through the NY Local Assistance Scheme) for things like food vouchers and electric top ups where people are without financial resources. They are also providing emotional and social support, particularly where people are feeling the effects of isolation. Both CSO's have good levels of volunteers currently and are working with a wide range of organisations to provide the support required.

The two lead community support organisations locally are:

Community Support Organisation Lead

Specific Area Covered

Phone Number

Hours of opening

Age UK (Lead) / YMCA Scarborough & SWR Mind (Support)

Scarborough and Filey

Scarborough Town, Eastfield Filey, Folkton and Flixton, Hunmanby, Reighton, Speeton, Snainton, Brompton by Sawdon, Cayton, Muston, East Ayton, Seamer, Burniston, Cloughton, Hackness, Ravenscar

01723 379058


Mon – Fri

9am – 4.30pm

CaVCA (lead) / Revival North Yorkshire for Esk Valley (support)

Whitby and the Esk Valley

Whitby Town, Staithes, Sleights, Robin Hoods Bay, Danby, Castleton, Sandsend, Runswick Bay, Lythe, Glaisdale, Lealholm, Egton, Port Mulgrave, Commondale, Lealholm, Grosmont, Goathland

01723 362205


Mon – Fri

9am – 5.30pm

Business Support


Ministry of Housing, Communities and Local Government (MHCLG) guidance – is available on the gov.uk wbsite.

A business operating in contravention of the Health Protection (Coronavirus, Business Closures) Regulations 2020 will be committing an offence.

Environmental Health and Trading Standards officers will monitor compliance with these regulations, with police support provided if appropriate. Businesses and premises that breach them will be subject to prohibition notices, and potentially unlimited fines.

More Information Sources